Brand Guidelines
The Company Hub is where you define your brand identity. This information helps the AI create content that's consistent with your brand across all platforms and campaigns.
Accessing Company Hub
- Click Company Hub in the main navigation
- View and edit your brand settings
- Changes apply to all future content
Company Overview
Basic Information
Set up your company fundamentals:
| Field | Description | Example |
|---|---|---|
| Company Name | Your official business name | "Acme Corporation" |
| Website URL | Main website address | "https://acme.com" |
| Description | Brief company description | "Leading provider of innovative solutions..." |
| Industry | Your business sector | "Technology", "Healthcare", "Retail" |
Product and Market
Define what you sell and to whom:
| Field | Description | Example |
|---|---|---|
| Primary Product/Service | Main offering | "Cloud security software" |
| Primary Customer Type | Target market | "B2B enterprise", "B2C consumers" |
| Price Positioning | Market tier | "Premium", "Mid-market", "Budget" |
Competitive Landscape
| Field | Description | Example |
|---|---|---|
| Top Competitors | Main competitors | "Company A, Company B" |
| Key Differentiators | What sets you apart | "Best-in-class support, fastest deployment" |
The more detail you provide, the better the AI can tailor content to your unique position in the market.
Visual Identity
Brand Colors
Define your color palette:
| Color Type | Usage | Example |
|---|---|---|
| Primary Color | Main brand color, headers, CTAs | #1E90FF (blue) |
| Secondary Color | Accents, backgrounds | #32CD32 (green) |
| Accent Color | Highlights, emphasis | #FFD700 (gold) |
Setting Colors
- Click the color picker for each type
- Enter hex code or select visually
- Preview the color combination
- Save changes
Color Best Practices
- Use your official brand hex codes
- Ensure sufficient contrast
- Test colors on different backgrounds
- Consider accessibility
Typography
Specify your brand fonts:
| Font Type | Usage | Examples |
|---|---|---|
| Heading Font | Titles, headers | Montserrat, Oswald |
| Body Font | Paragraphs, content | Open Sans, Roboto |
Font specifications are used for guidance. Actual social media posts use platform default fonts, but AI considers font style in tone decisions.
Voice Guidelines
Tone of Voice
Select the tone that matches your brand:
| Tone | Description | Best For |
|---|---|---|
| Professional | Formal, authoritative | B2B, finance, legal |
| Friendly | Warm, approachable | Consumer brands, services |
| Casual | Relaxed, conversational | Lifestyle, entertainment |
| Inspirational | Motivating, uplifting | Fitness, self-improvement |
| Humorous | Light-hearted, witty | Entertainment, youth brands |
| Authoritative | Expert, confident | Education, consulting |
Content Dos
Add guidelines for what content SHOULD include:
Examples:
- "Always include a clear call-to-action"
- "Use first-person plural (we, our)"
- "Include relevant statistics when available"
- "Reference customer success stories"
- "Use active voice"
Adding Dos
- Click Add Do
- Enter the guideline
- Click the checkmark to save
- Repeat for additional guidelines
Content Don'ts
Add guidelines for what content should AVOID:
Examples:
- "Don't use jargon without explanation"
- "Avoid negative comparisons to competitors"
- "Don't make unverifiable claims"
- "Never use all caps for emphasis"
- "Avoid overly technical language"
Adding Don'ts
- Click Add Don't
- Enter the guideline
- Click the checkmark to save
- Repeat for additional guidelines
Voice Examples
Provide example content that exemplifies your brand voice:
Good example:
"We're excited to introduce our newest feature that helps you save 3 hours every week. Here's how it works..."
What to avoid:
"BUY NOW!!! Best product EVER!!! You won't believe the results!!!"
Applying Brand Guidelines
To New Campaigns
Brand guidelines are automatically applied when you create campaigns:
- AI reads your guidelines
- Content is generated matching your tone
- Colors and style inform visuals
- Dos and don'ts shape content decisions
To Existing Campaigns
For campaigns created before guideline changes:
- New content follows updated guidelines
- Existing content is not retroactively changed
- Regenerate content to apply new guidelines
Campaign Overrides
You can customize guidelines per campaign:
- In campaign creation Phase 3
- Modify tone, dos, or don'ts
- Campaign-specific settings take precedence
- Original guidelines remain unchanged
Best Practices
Be Specific
Instead of:
"Be professional"
Try:
"Use formal language, avoid contractions, address the reader as 'you' and your company as 'we'"
Be Consistent
- Use the same terminology everywhere
- Align with your website and other marketing
- Review guidelines quarterly
Think About Platforms
Different platforms may need different approaches:
| Platform | Consider |
|---|---|
| More professional tone | |
| More visual, casual | |
| Twitter/X | Concise, engaging |
| TikTok | Trendy, authentic |
The AI adapts to each platform while respecting your overall brand voice.
Update Regularly
Review and update guidelines:
- When brand positioning changes
- After major product launches
- Following company rebranding
- When entering new markets
Troubleshooting
Content Doesn't Match Brand
- Review your guidelines for clarity
- Add more specific dos/don'ts
- Provide example content
- Check campaign-specific overrides
Tone Too Formal/Casual
- Adjust the tone selector
- Add specific dos/don'ts about language
- Provide example phrases
Guidelines Not Applied
- Verify guidelines are saved
- Check if campaign has overrides
- Regenerate content after changes
Related Topics
- Blog Topics - Set up content categories
- Creating Campaigns - Apply guidelines to campaigns
- AI Assistant - Ask for help with brand voice