Credits Overview
The platform uses a credit-based system for AI-powered features. This guide explains how credits work and what they're used for.
What Are Credits?
Credits are the currency used to access AI features on the platform:
- 1 credit = One unit of AI processing
- Credits are consumed when using AI-powered features
- Balance is shared across your workspace
- Purchased credits are valid for 12 months
What Uses Credits?
Campaign Operations
| Action | Credit Cost |
|---|---|
| Campaign creation (AI strategy) | Varies by complexity |
| Content generation (per post) | 1-3 credits |
| Content regeneration | 1-3 credits |
| Strategy analysis | 2-5 credits |
AI Assistant
| Action | Credit Cost |
|---|---|
| Simple questions | 0-1 credits |
| Complex analysis | 1-3 credits |
| Campaign creation via chat | Varies |
| Content suggestions | 1-2 credits |
Content Features
| Action | Credit Cost |
|---|---|
| Generate single post | 1 credit |
| Generate multi-platform content | 1-2 credits per platform |
| RSS content processing | 1 credit per item |
| Content optimization | 1-2 credits |
Exact credit costs vary based on content complexity, length, and AI processing required.
What Doesn't Use Credits
These features are free (no credits consumed):
- Viewing campaigns and content
- Platform connections
- Scheduling posts
- Publishing content
- Accessing settings
- Reading analytics
- Editing existing content
- Managing workspaces
Checking Your Balance
Header Display
Your current balance is always visible:
- Look in the header bar
- See the credit icon with number
- Click for quick details
Billing Page
For detailed balance information:
- Go to Settings → Billing
- View Credit Balance card
- See current balance and history
Balance Information
| Field | Description |
|---|---|
| Current Balance | Available credits |
| Lifetime Used | Total credits consumed |
| Last Transaction | Most recent credit activity |
Credit Consumption
Real-Time Updates
Your balance updates immediately after:
- AI generates content
- You use the assistant
- Campaigns process strategy
- Any AI operation completes
Low Balance Warnings
The system warns you when:
- Balance drops below 100 credits
- Balance reaches critical low (10 credits)
- Operation would exceed balance
Insufficient Credits
If you try an operation without enough credits:
- Warning message appears
- Operation is blocked
- Prompt to purchase more credits
- Option to continue when balance is added
Estimating Credit Usage
Campaign Estimates
Before launching a campaign:
- Review Phase 4 (Review and Launch)
- See estimated credit cost
- Confirm you have sufficient balance
Factors Affecting Cost
| Factor | Impact |
|---|---|
| Number of platforms | More platforms = more credits |
| Campaign duration | Longer = more content generated |
| Content frequency | More posts = more credits |
| Content complexity | Complex content costs more |
Typical Usage
| Campaign Type | Estimated Credits |
|---|---|
| Single platform, 1 week | 10-20 credits |
| Multi-platform, 2 weeks | 30-60 credits |
| Full campaign, 1 month | 50-150 credits |
These are estimates. Actual usage depends on specific settings and content generated.
Managing Credit Usage
Reduce Consumption
Tips to use credits efficiently:
- Plan campaigns carefully - Avoid regenerating content
- Use specific prompts - Clear instructions reduce iterations
- Select fewer platforms - Focus on key channels
- Batch operations - Combine related requests
Monitor Usage
Track where credits go:
- Go to Settings → Billing
- View Transaction History
- Filter by operation type
- Identify high-usage activities
Set Alerts
If available in your plan:
- Set low balance alerts
- Get notifications at thresholds
- Monitor team usage
Credit Packages
Credits are purchased as packages:
| Package | Credits | Price | Per Credit |
|---|---|---|---|
| Starter | 100 | $10 | $0.100 |
| Basic | 250 | $25 | $0.100 |
| Popular | 550 | $50 | $0.091 |
| Pro | 1,100 | $100 | $0.091 |
| Max | 2,350 | $200 | $0.085 |
See Purchasing Credits for buying options.
Credits vs. Subscriptions
Credit System (Current)
- Pay for what you use
- No monthly commitment
- Credits don't expire
- Top up as needed
Why Credits?
- Fairness - Pay based on actual usage
- Flexibility - Scale up or down easily
- Transparency - Know what you're paying for
- Control - Set your own budget
Workspace Credits
Shared Balance
Credits are shared across the workspace:
- All workspace members use same pool
- Any authorized user can consume credits
- Balance visible to all members
Team Usage
Admins can track team usage:
- See who consumed credits
- Track usage by operation
- Monitor consumption trends
Troubleshooting
"Insufficient Credits"
Problem: Cannot perform operation
Solutions:
- Check current balance
- Purchase more credits
- Wait for balance to be added
- Use a less credit-intensive approach
Balance Seems Wrong
Problem: Credits appear to be missing
Solutions:
- Check transaction history
- Verify recent operations
- Look for large consumptions
- Contact support if unexplained
Credits Not Updating
Problem: Balance doesn't reflect purchase
Solutions:
- Refresh the page
- Wait a few minutes (processing time)
- Check payment was successful
- Contact support if persists
Related Topics
- Purchasing Credits - Buy more credits
- Transaction History - View usage details
- Campaign Creation - Understand campaign costs