Skip to main content

Managing Content

This guide covers how to view, edit, and manage the content within your campaigns. Content includes all posts, images, and media scheduled for publishing.

Content Overview​

Campaign content is organized as individual posts or payloads. Each post represents:

  • Text content for a specific platform
  • Associated media (images, videos)
  • Scheduled publish time
  • Current status

Viewing Content​

Grid View​

The default view displays posts as visual cards:

  • Each card shows one post
  • Platform icon in the corner
  • Content preview
  • Status badge
  • Scheduled time

Best for:

  • Visual review of content
  • Comparing posts across platforms
  • Quick status overview

Calendar View​

Switch to calendar view for timeline visualization:

  • Posts arranged by date
  • See publishing schedule at a glance
  • Identify gaps in content schedule
  • Plan around important dates

Best for:

  • Scheduling optimization
  • Identifying publishing gaps
  • Planning around events

Switching Views​

Click the view toggle in the content section header:

  • Grid icon - Card layout
  • Calendar icon - Timeline layout

Filtering Content​

Use filters to find specific content:

Platform Filter​

Show posts for specific platforms:

  1. Click the Platform dropdown
  2. Select one or more platforms
  3. View updates to show only selected platforms

Status Filter​

Filter by post status:

StatusMeaning
DraftNot yet scheduled
ScheduledQueued for publishing
PublishedSuccessfully posted
FailedPublishing failed

Date Range Filter​

View posts within a specific timeframe:

  1. Click the Date filter
  2. Select start and end dates
  3. View updates to show posts in range

Post Details​

Click any post card to view full details.

Post Preview​

See the complete post content:

  • Full text (not truncated)
  • Attached media (images/videos)
  • Platform-specific formatting
  • Character count

Post Metadata​

View post information:

FieldDescription
PlatformTarget platform
StatusCurrent status
ScheduledPlanned publish time
CreatedWhen the post was generated
PublishedActual publish time (if posted)

Engagement Metrics​

For published posts:

  • Likes/Reactions
  • Comments
  • Shares/Retweets
  • Reach/Impressions
note

Metrics may take time to sync from platforms. Check back later for updated numbers.

Editing Posts​

Edit content before it's published.

Opening the Editor​

  1. Click on a post card
  2. Click Edit in the detail view
  3. The payload edit modal opens

Editing Text​

  • Modify the post text directly
  • Check character limits for the platform
  • Preview how it will appear

Platform Limits​

PlatformCharacter Limit
Twitter/X280 characters
Facebook63,206 characters
Instagram2,200 characters
LinkedIn3,000 characters
TikTok2,200 characters
Threads500 characters

Editing Media​

  • Replace images or videos
  • Adjust media settings
  • Remove media if needed

Saving Changes​

  1. Review your edits
  2. Click Save Changes
  3. The post updates with new content
warning

Editing a published post creates a new version but doesn't update the live post on the platform.

Payload JSON View​

For advanced users, view the raw payload:

  1. Open post details
  2. Click View JSON
  3. See the complete payload structure

This is useful for:

  • Debugging issues
  • Understanding data structure
  • Technical review

Scheduling Posts​

Rescheduling a Post​

Change when a post will be published:

  1. Open post details
  2. Click the scheduled time
  3. Select new date and time
  4. Save changes

Optimal Timing​

The AI suggests optimal posting times based on:

  • Platform best practices
  • Audience time zones
  • Historical engagement data

Publishing Content​

Manual Publishing​

Publish a post immediately:

  1. Select the post
  2. Click Execute or Publish Now
  3. Confirm the action
  4. Post is sent to the platform

Bulk Publishing​

Publish multiple posts at once:

  1. Select posts using checkboxes
  2. Click Bulk Actions
  3. Choose Execute Selected
  4. Confirm the action

Automatic Publishing​

Scheduled posts publish automatically:

  • Posts go live at scheduled time
  • No manual action required
  • View results in Activity log

Deleting Content​

Remove unwanted posts:

Single Delete​

  1. Open post details
  2. Click Delete
  3. Confirm the action
  4. Post is removed

Bulk Delete​

  1. Select multiple posts
  2. Click Bulk Actions
  3. Choose Delete Selected
  4. Confirm the action
warning

Deleted posts cannot be recovered. Be certain before deleting.

Content Status Guide​

Draft​

Post is created but not scheduled:

  • Not in the publishing queue
  • Can be freely edited
  • Won't publish until scheduled

Scheduled​

Post is queued for publishing:

  • Has a set publish time
  • Will auto-publish at that time
  • Can still be edited or cancelled

Published​

Post has been successfully published:

  • Live on the platform
  • Engagement can be tracked
  • Cannot be modified (platform-side)

Failed​

Publishing attempt failed:

  • Check error message for details
  • Can retry publishing
  • May need to edit content first

Troubleshooting​

Post Won't Publish​

Check these common issues:

  1. Platform disconnected - Reconnect in Integrations
  2. Content violates policy - Edit to comply with platform rules
  3. Rate limit hit - Wait and retry later
  4. Media too large - Compress or resize media

Media Not Displaying​

  • Verify file format is supported
  • Check file size limits
  • Ensure media uploaded successfully

Scheduled Time Passed​

If a scheduled time passes without publishing:

  • Check campaign status (must be Running)
  • Verify platform connection
  • Review Activity log for errors

Best Practices​

  1. Review before publishing - Always check content before it goes live
  2. Check all platforms - Verify content looks good on each platform
  3. Mind character limits - Ensure content fits platform requirements
  4. Preview media - Make sure images/videos display correctly
  5. Space out posts - Avoid publishing too many posts at once