Cybercriminals now run PR campaigns—often AI-assisted—to amplify extortion. Learn how AI-informed incident response stops false breach narratives fast.

AI-Powered Defense Against Ransomware PR Attacks
A breach claim hits social media at 9:07 a.m. By 9:30, your CEO is getting texts from board members, Sales is asking what to tell prospects, and Legal wants to know whether you “confirmed” anything yet. By noon, the story is everywhere—sometimes before you’ve even finished scoping the incident.
That speed is the point. Many cybercriminals aren’t just running intrusions and ransomware campaigns anymore—they’re running PR campaigns. Publicity increases pressure, inflates perceived impact, and makes extortion demands feel urgent. The uncomfortable twist for 2025: generative AI makes the PR side easier, faster, and more believable, even when the underlying claim is exaggerated or flat-out false.
This post is part of our AI in Cybersecurity series, and it focuses on a practical reality: your incident response plan has to defend your facts, not just your infrastructure. If you don’t control the narrative with verified information, attackers will do it for you.
Cybercriminal PR is now part of the attack chain
Cyber extortion works best when victims feel isolated, exposed, and out of time. Media attention creates exactly that environment. It amplifies fear, uncertainty, and doubt (FUD), and it gives threat actors a megaphone that can be more damaging than the malware itself.
Here’s the key idea: publicity isn’t a side effect of cybercrime—it’s an operational tool. Ransomware groups and data thieves use attention to:
- Increase payment probability by raising reputational stakes
- Accelerate decision timelines (“Pay now or watch this get worse in public”)
- Recruit affiliates by signaling “momentum” and credibility
- Improve negotiation position (“We’re famous; we don’t bluff”)
A lot of organizations still treat communications as something that happens after containment. Most companies get this wrong. Comms is a control in the incident.
The “ransomware trust paradox” explains the media obsession
Extortionists need you to believe them. If victims assume criminals won’t decrypt systems or delete stolen data after payment, the incentive to pay collapses. So criminals cultivate “trust” in the worst way: by showcasing successful attacks and making examples of organizations that resist.
That’s why you see groups:
- Posting “press” contact details on leak sites or Telegram channels
- Naming high-profile targets even when the proof is thin
- Publishing partial data “samples” to convince the public (and the victim)
Credibility is currency in ransomware. Media coverage—accurate or not—can mint that currency.
The new frontier: when PR becomes a weapon (and AI is the intern)
Threat actors are learning from influence operations: flood channels, repeat claims, create “proof,” and force decision-makers to react. Generative AI accelerates this playbook because it reduces the cost of producing persuasive artifacts.
AI doesn’t need to hack your systems to hurt you. It can hack your perception.
What AI enables attackers to produce quickly
Generative AI turns a single claim into an entire narrative package in minutes:
- Fake breach announcements written in the tone of real journalists
- Synthetic “leaked” datasets that look structurally plausible
- Doctored screenshots of admin panels, S3 buckets, ticketing systems, or chat logs
- Deepfake audio mimicking executives to “confirm” an incident
- Short-form social posts optimized for virality and outrage
Even if these artifacts don’t stand up to forensic scrutiny, they can still trigger:
- Customer churn and inbound panic
- Regulatory attention
- Partner contract escalations
- Class-action filings based on perceived harm
That last point matters. Perception can drive legal risk before facts are settled. Data-breach class actions have been climbing, and plaintiffs don’t wait for your internal timeline.
False claims still cost real money
One of the most damaging trends is how exaggerated claims produce real-world consequences. A threat actor can recycle old data, inflate affected counts, or misrepresent a third-party compromise as a direct breach—and the market may punish you anyway.
A pattern we keep seeing:
- Attacker posts a sensational claim.
- The claim spreads fast because it’s “new.”
- The organization can’t confidently refute it within hours.
- Stakeholders assume the worst.
In other words, the first narrative often becomes the default narrative.
How attackers “work the media”: direct and indirect tactics
Threat actors don’t all behave the same, but the strategy is consistent: maximize attention while minimizing verification.
Direct outreach: criminals acting like PR reps
Some groups actively contact journalists or alternative media channels. They pitch the “story,” provide dramatic quotes, and sometimes even position themselves as political or moral actors (“We’re exposing corruption,” “We’re protecting consumers,” etc.).
For defenders, the direct approach creates a high-pressure environment where executives feel forced to respond publicly before the investigation is complete.
Indirect amplification: Telegram, forums, and researcher monitoring
The indirect path is more common:
- Post on public messaging channels where researchers and reporters monitor
- Seed “proof” snippets designed to be reposted
- Drop hints of multiple victims to create the sense of a spree
If the ecosystem repeats the claim without context, the attacker gets free distribution. The result is a feedback loop: attention → fear → more attention.
Fabrication and exaggeration: the credibility reset button
When a group’s reputation takes a hit—say, after law enforcement disruption—sensational claims can function as a credibility reset. Claiming a massive victim can be a branding maneuver even if the actual compromise is smaller or indirect.
This matters operationally because your response has to assume two simultaneous threats:
- A technical threat (intrusion, ransomware, data theft)
- An information threat (narrative manipulation)
Treating only one of those as “real” is how organizations lose control.
What an AI-informed incident response plan looks like
A resilient response is intelligence-led: verify fast, communicate precisely, and avoid getting yanked around by attacker timelines. AI can help, but only if it’s integrated into process—not bolted on during crisis.
1) Build a “narrative triage” lane inside incident response
Your IR plan should include a parallel track for public-claim validation. I recommend documenting a simple decision tree that can run within the first 60–120 minutes:
- Claim source: Where did it originate (leak site, Telegram, journalist inbox, paste site)?
- Claim type: Data theft, encryption, access claim, third-party breach, credential leak?
- Proof quality: Sample data, screenshots, “chat logs,” alleged timestamps—what’s provided?
- Internal alignment: Do logs, alerts, and data loss indicators support any of it?
This isn’t “PR work.” It’s operational containment of misinformation.
2) Use AI for anomaly analysis and evidence correlation (not storytelling)
The most valuable use of AI in cybersecurity here is speeding up validation:
- Correlate identity signals (impossible travel, MFA fatigue patterns, new device fingerprints)
- Flag unusual data access (query spikes, bulk exports, API token anomalies)
- Cluster endpoints or users by behavioral similarity to find patient-zero candidates
- Summarize investigation findings for exec updates (with human review)
A strong stance: don’t use generative AI to “write the press statement” from scratch during an incident. Use it to help your analysts and comms team organize verified facts, draft internal FAQs, and maintain consistency—then have humans approve every external line.
3) Pre-write “claim response” language that doesn’t overcommit
Attackers bait organizations into definitive statements too early (“We can confirm…” / “No data was accessed…”). You want prepared language that buys time without sounding evasive.
Examples of what works operationally:
- “We’re actively investigating a publicly posted claim. At this time, we haven’t validated the materials.”
- “We’ll share confirmed facts on a regular cadence, including what we know and what we’re still validating.”
- “If we determine customer data was involved, we’ll notify impacted parties directly.”
The goal is to control the cadence and prevent forced guesses.
4) Train teams to spot synthetic “proof”
If you haven’t run tabletop exercises that include AI-generated artifacts, you’re behind. Your teams should practice recognizing:
- Screenshots with inconsistent UI patterns (fonts, spacing, timestamps)
- “Leaked data samples” with suspicious uniformity or recycled fields
- Deepfake voice clips designed to escalate panic
Add a checklist to your playbook:
- Validate metadata and provenance where possible
- Compare samples against known leaked datasets (deduping and similarity scoring)
- Require at least two independent evidence sources before escalating impact claims
5) Bring Legal, PR, and Security into the same room early
If the security team investigates in isolation while comms scrambles in parallel, you’ll get contradictions. Mature teams run joint updates with:
- Security (facts and confidence levels)
- Legal (notification thresholds and wording constraints)
- Comms/PR (stakeholder messaging and cadence)
- Customer teams (scripts, escalation paths, CRM tagging)
This cross-functional loop is how you avoid self-inflicted damage.
A useful rule: publish fewer claims, with higher confidence, more often.
Practical checklist: defending your organization from “breach theater”
When the headline arrives before the evidence, you need a default plan. Here’s a field-tested checklist you can adapt.
- Stand up a claim-verification cell (security + intel + comms liaison)
- Time-box first validation to 90 minutes for an initial confidence read
- Freeze public statements until you can say one true thing clearly
- Prioritize logs that disprove data theft: egress, cloud access logs, DLP hits, privileged identity events
- Track rumor propagation across platforms; identify which stakeholders are seeing what
- Prepare a customer FAQ that separates confirmed facts from investigation areas
- Use AI for correlation and summarization—then require human sign-off for every external message
If you do only one thing: stop letting attackers set your clock.
Where this fits in the AI in Cybersecurity series
A lot of AI in cybersecurity conversations focus on faster detection and automated response. That’s necessary—but incomplete. The 2025 reality is that attacks include an attention layer: media manipulation, synthetic evidence, and narrative pressure.
Defenders need AI-powered cybersecurity defenses that can:
- Detect intrusions and fraud signals
- Analyze anomalies across identity, endpoint, and cloud
- Support faster investigation with high-confidence correlation
- Reduce decision latency without increasing false certainty
That combination is what keeps leadership from making million-dollar decisions based on attacker theatrics.
The next time a breach claim goes public, the hardest part won’t be the malware. It’ll be staying calm long enough to verify what’s true.
What would happen in your organization if a convincing, AI-generated “proof pack” landed on a reporter’s desk tonight—could you disprove it before it defines you?